Delivery
| Free Shipping |
 Indonesia |
 Japan |
 Malaysia |
 Singapore |
 South Korea |
 Taiwan |
|
 Thailand |
 Vietnam |
| Flat Rate |
 Australia |
 India |
 UK |
 USA |
Flat rate shipping for US, UK, Australia, India available at Checkout.
Tracking is available for all orders.
Delivery times
Our order processing is usually around 2 ~ 4 working days.
Estimated delivery times are available at checkout.
Remote areas delivery
Delivery to regional & remote areas may take longer than standard delivery times.
Delays
Additional delays may occur during the months of September - February due to the heavy load on postal services, and major public holidays.
On rare occasions, some deliveries may delay to arrive if they are held up in your local customs.
MallThings.com is not responsible for any damaged, wrong delivery, weather and holiday delays or loss of packages during transit.
We will do our best to process and prepare orders on time after your order has been approved.
Shipping delays and any other issues stated, caused by shipping couriers or force majeure those beyond our control, including: earthquakes, tornadoes, storms, floods, fog, wars, air crashes or embargoes, riots or civil riots; labor strike disputes, etc.
Delivery Locations
MallThings.com currently delivers to Australia, India, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, UK, USA, Vietnam.
Currency / Taxes / Duties
Please refer to our Currency / Taxes / Duties.
Refusal of Delivery
If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package to us by the courier.
Your order won't be refunded even if you refuse your delivery.
Incorrect Shipping Information
If the order is returned to MallThings.com due to an incorrect shipping address provided by the customer, the customer will be responsible for the return shipping cost as well as the re-delivery cost. MallThings.com is not responsible for order delivered incorrectly or lost due to incorrect shipping information provided by the customer.
Failed delivery attempts (Customer not home)
If the courier cannot successfully deliver your package after attempting delivery, due to the customer (receiver) was not at home or was unreachable, the delivery courier will leave a Calling card / Missed You card with details about re-delivery or when and where you can collect the package.
If you were still not at home, when after courier further attempts to deliver, or if you fail to collect the package per the details in the Calling card / Missed You card, the package will be disposed by the courier company.
We cannot be held responsible for such an event where the package is disposed by the courier company due to the customer (receiver) was not home, was unreachable for delivery, or did not collect the package.
Lost or Stolen Orders
MallThings.com is not responsible for lost or stolen orders confirmed to be delivered to the address entered for an order. Upon inquiry, MallThings.com will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Delivery, risk and title in the goods
MallThings.com will use its best endeavours to deliver the Goods to your nominated delivery address within the time period specified, however we will not be liable to you or anyone else for any losses suffered or incurred due to delay.
Subject to payment, property and risk in the Goods passes to you upon delivery of the Goods to your nominated delivery address.
Incorrect Supply or manufacturing fault
Where your purchases arrives within this category, please inform us within 3 days of receiving the item, we will refund you the full amount of your purchases + shipping costs you send your order back to us (If item return is required). (you can email / or include a copy of your postage receipt to us, for your postage refund).
Product descriptions
Please note that colours may vary slightly from those displayed by your monitor or mobile phone, depends on your device setting.
Late deliveries
If you have not received your order within the time specified, please contact us from here
Review of delivery policy
Delivery policy and fees are subject to change at any time, such changes to be effective as soon as we publish them on our website. Your continued use of our website after any such changes will indicate your acceptance of such changes.